Accounts Receivable & Credit Manager

Location: Marlborough, MA, US

Category: Finance

Job Type: salary exempt

SUMMARY

An accounts receivable and credit manager is responsible for the overall management of an organization's accounts receivable and credit/collections processes. This includes order to cash application, deduction policies, and credit and collections procedures. The accounts receivable and credit manager also oversees the accounts receivable and deductions teams, ensuring that their work is in line with accounting principles and ensures that credit and collections are in line with legal regulations. An expert applied knowledge of trade planning and deduction management, and an analytical/data driven approach are keys to success in this role.  The accounts receivable and credit manager will have contact with senior-level Executives, reporting to the VP of Finance, and will require strong interpersonal communication skills, both written and verbal.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Set objectives for the accounts receivable and deductions teams that align with the accounting department’s goals
  • Support Accounts Receivable Clerks daily and train new team members
  • Monitor the firm’s accounts receivable and identify overdue accounts.
  • Document credit evaluations by running the necessary reports, following up on the required references and submitting to the appropriate level for approval to establish credit limits
  • Help to minimize company exposure to bad debt
  • Provide information to management to assist with existing credit limit reviews and changes to existing limits
  • When necessary, complete all bankruptcy paperwork and file with the appropriate entities
  • Provide support to the Sales and Accounting Teams to ensure promotional activity is reconciled, validated, and analyzed in a timely and accurate manner.
  • Reconciling customer trade spend accounts against customer agreements and promotional contracts.
  • Promote investigation of deduction issues and support team working with customers to get invalid deductions repaid in a timely manner.
  • Coordinating with the broker teams.
  • Ensure compliance with trade spend programs and monitor risks and opportunities.
  • Prepare monthly, quarterly, annual and ad-hoc reports
  • Ensure all team members follow the accounting principles
  • Stay updated on industry and legislative changes
  • Monitor and analyze department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy.
  • Provide accounting and reporting, including but not limited to, the documentation of internal controls, processes, and procedures
  • Handle personnel issues relating to staff conflicts, absenteeism, performance issues, etc.
  • Support Controller/Treasurer with special projects and workflow process improvements.

 

SUPERVISORY RESPONSIBILITIES

Directly supervise accounts receivable and deductions teams.

 

ESSENTIAL QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

BA/BS in Finance, or related degree, preferred

Minimum of five to seven years related experience in all areas

Ability to work independently and as part of a team

Ability to manage multiple tasks/assignments.

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