ASRS Attendant

Location: Mcdonough, GA, US

Category: Operations


The ASRS (automated storage and retrieval system) Attendant supports the operation of an automated material handling system by closely monitoring warehouse mission executions. This role has the responsibility of diagnosing and resolving physical and IT errors. The Attendant will utilize different PC applications to guarantee that systems such as Warehouse Management System (WMS) are correctly communicating and corresponding with the inventory. The candidate concentrates on ensuring the efficient operation of the AS/RS and segments associated with the machine. Daily tasks consist of observing WMS/Savanna screens, clearing conveyor or S/RM equipment faults, tucking stretch wrap tails, restacking product from broken pallets and jogging pallets that have missed their target position.


  • Follow all Safety, SQF, GMP, and housekeeping rules and regulations.
  • Ensures the safe operation of equipment, safe use of tools, and safety of others.
  • Execute warehouse concepts successfully by properly following automated processes.
  • Use WMS/Savanna in relation to automation.
  • Support ASRS operational performance in real time.
  • Monitor control system for incoming inventory and initiate procedures to combine pallets in order to  achieve desired pallet storage level.
  • Recognize, review and recover faults and assist in driving improvement to prevent future reoccurrence.
  • Assist in monitoring equipment malfunctions by assessing performance issues, identifying origin cause, safely restoring the equipment and taking actions to prevent recurring failures.
  • Ensure all assigned work and preventative maintenance tasks are completed in a timely manner.
  • Act as liaison between operations and automation provider by reporting a dysfunctional device and problematic instances.
  • Be an active team member in continuous improvement assemblies pertaining to warehouse processes.
  • Complete regular PM (preventative maintenance) checks on automated equipment.
  • Interact with a variety of associates in warehouse departments including coordinator, maintenance, shipping and receiving.
  • As necessary, escalate issues to management for improvements.
  • Properly and accurately complete paperwork.
  • Other duties as assigned.


  • Help ensure product is free of contamination.
  • Follow all Ken’s Foods Security and GMP policies.
  • Report any suspicious activities anywhere in or around the plant.
  • Inspect work area for any possible product contamination issues on a continuous basis.
  • Report any leaking or spilled product immediately.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Intermediate computer skills with a high comfort level working with technology
  • Some mechanical and basic automation skills


Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must have the ability to work at high levels off the ground to reach upper racks and will regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.


  • Work in a constant state of alertness and safe manner
  • Ability to perform tasks involving high levels of cognitive function and judgment
  • Not mentally or physically impaired from any cause that can adversely affect ability to safely and competently perform the duties of the position
  • Ability to take prompt and appropriate response to operating conditions
  • Ability to work in an unfatigued state
  • Ability to accurately gauge lengths of time and distance
  • Ability to quickly store and recall instructions in one’s short term memory
  • Ability to concentrate
  • Ability to cope with sudden changes in surrounding and/or emergency situations and/or alarms
  • Demonstrated caring, committed and concerned attitude about safety


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions. The employee is frequently exposed to moving mechanical parts and fumes or airborne particles. The employee is occasionally exposed to toxic or caustic chemicals. The noise level in the work environment is usually loud.

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